OCbyD Privacy Policy
Effective Date: April 20, 2026
Last Updated: August 13, 2026
OCbyD (Omnia & Clarity by Dafina) respects your privacy and is committed to handling personal information thoughtfully, responsibly, and transparently.
This Privacy Policy explains what information OCbyD may collect, how it may be used, when it may be shared, and the choices available to you when you visit ocbyd.com, submit an inquiry, purchase a digital product, schedule a consultation, or use an OCbyD service.
1) Information We Collect
Information You Provide
OCbyD may collect information you voluntarily provide, including:
• Name
• Email address
• Phone number
• Mailing or service address
• Information submitted through contact forms, consultation requests, questionnaires, or scheduling tools
• Details about your home, project, move, belongings, preferences, household, or service needs
• Photographs, videos, floor plans, inventories, or other project materials you choose to provide
• Testimonials, reviews, or feedback
• Communications sent by email, text message, social media, or another platform
• Purchase, billing, and transaction information associated with services or digital products
Please do not submit Social Security numbers, banking credentials, medical records, passwords, or other highly sensitive information unless OCbyD specifically requests information necessary for an agreed service.
Information Collected Automatically
When you visit the website, limited technical information may be collected automatically, including:
• IP address
• Browser and device type
• Operating system
• Referring website
• Pages viewed and time spent on the website
• General geographic information
• Cookie and analytics data
This information helps OCbyD understand website performance, improve the visitor experience, and maintain website security.
2) Home Inventory and Project Information
Some OCbyD services involve home inventories, photographs, property details, floor plans, moving information, or descriptions of personal belongings.
This information may reveal details about a client’s residence, schedule, possessions, or property. OCbyD treats this information as confidential project information and limits its use to providing the requested service, maintaining necessary business records, and fulfilling contractual or legal responsibilities.
Clients should avoid including account numbers, passwords, alarm codes, financial records, identification documents, or other unnecessary sensitive information in inventory materials.
OCbyD does not publicly share project addresses, inventory details, photographs, videos, or identifying information without permission, except when disclosure is required by law.
3) How Information Is Used
OCbyD may use personal information to:
• Respond to inquiries and consultation requests
• Determine whether a service is appropriate for a prospective client
• Prepare proposals, contracts, invoices, and project plans
• Schedule and provide in-person or virtual services
• Manage moves, home resets, inventories, and transition projects
• Process purchases and deliver digital products
• Communicate about appointments, services, purchases, or requested support
• Provide customer service
• Maintain business, tax, accounting, and transaction records
• Improve services, website content, digital resources, and customer experience
• Protect the website, clients, business, and others from fraud, misuse, or security threats
• Comply with contractual and legal obligations
• Send marketing communications when permitted and when the recipient has not opted out
OCbyD will not use personal information for materially unrelated purposes without providing appropriate notice or obtaining consent when required.
4) HoneyBook, Website Providers, and Other Service Providers
OCbyD uses trusted third-party providers to operate the business. These providers may process information only as needed to perform services on OCbyD’s behalf.
Providers may include:
• HoneyBook for client relationship management, scheduling, proposals, contracts, invoices, and communications
• Website hosting, security, backup, and maintenance providers
• Contact-form and scheduling platforms
• Email and business-communication providers
• Analytics and website-performance tools
• Payment processors and ecommerce providers
• Accounting, bookkeeping, or tax-service providers
• Cloud-storage and file-management services
• Delivery platforms used to provide digital purchases
• Professional advisers when reasonably necessary
Each third-party provider operates under its own terms and privacy practices. OCbyD selects providers with care but does not control every aspect of their independent data practices.
5) Payments and Digital Purchases
When you purchase a service or digital product, payment information is processed by a third-party payment provider.
OCbyD does not directly store complete credit-card numbers or security codes. Payment providers may collect billing details, transaction information, device information, and other data necessary to process payments, prevent fraud, and comply with financial regulations.
Digital purchases may also require an email address or account information so the purchased files, receipts, or access instructions can be delivered.
Purchases are also subject to the applicable service agreement, checkout terms, refund policy, or digital-product terms presented at the time of purchase.
6) Cookies and Analytics
The website may use cookies, pixels, analytics tools, or similar technologies to:
• Keep the website functioning properly
• Remember visitor preferences
• Understand how visitors use the website
• Measure traffic and website performance
• Improve content and navigation
• Support security and fraud prevention
You can limit or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
Where legally required, visitors may be presented with additional cookie choices.
7) Email and Text Communications
OCbyD may contact you by email or text message when you:
• Submit an inquiry
• Request a consultation
• Schedule or purchase a service
• Purchase a digital product
• Ask to receive information or updates
• Otherwise consent to communication
Transactional messages may include appointment reminders, project updates, receipts, access instructions, or responses to your requests.
You may unsubscribe from promotional emails using the unsubscribe link provided or by contacting OCbyD. You may opt out of promotional text messages by replying STOP when applicable.
Opting out of marketing communications does not prevent OCbyD from sending necessary transactional or service-related messages.
Message and data rates may apply.
8) Photographs, Videos, Testimonials, and Project Content
OCbyD may document projects for operational purposes, including project planning, progress tracking, inventory creation, or communication with a client.
Photographs, videos, testimonials, reviews, before-and-after content, or identifying project details will not be used publicly for marketing without permission.
When permission is granted, OCbyD may use approved content on its website, social-media accounts, business listings, portfolio, presentations, or other promotional materials.
Permission to use marketing content may be addressed in a service agreement, release, written message, or other documented authorization. Confidential projects and nondisclosure agreements will be honored according to their terms.
9) Virtual Services
Virtual services may be delivered through video-conferencing, telephone, email, messaging, file-sharing, or client-management platforms.
Clients are responsible for choosing a reasonably private location and protecting information visible or audible during a virtual session. Third-party communication platforms may independently collect technical or usage information according to their own privacy policies.
Virtual sessions are not recorded by OCbyD unless the client is informed and permission is obtained.
10) How Information May Be Shared
OCbyD does not sell or rent personal information.
Information may be shared only when reasonably necessary:
• With service providers supporting website, business, payment, scheduling, communication, delivery, or administrative functions
• With assistants, contractors, movers, vendors, or other project professionals involved in an authorized client project
• With accountants, attorneys, insurers, or other professional advisers
• To complete a transaction or deliver a requested service
• To comply with a court order, subpoena, law, regulation, or legal process
• To protect the rights, safety, property, or security of OCbyD, its clients, or others
• In connection with a business transfer, restructuring, merger, or sale, subject to applicable legal requirements
• With the individual’s direction or consent
Project professionals receive only the information reasonably necessary for their role.
11) Data Retention and Secure Disposal
OCbyD retains personal information only as long as reasonably necessary to:
• Provide services and complete projects
• Maintain client and transaction records
• Fulfill contractual obligations
• Comply with tax, accounting, insurance, and legal requirements
• Resolve disputes
• Enforce agreements
• Maintain appropriate business records
Retention periods may vary according to the type of information, the service provided, legal requirements, and legitimate business needs.
When information is no longer reasonably needed, OCbyD may delete, erase, anonymize, shred, or otherwise securely dispose of it using methods appropriate to the format and sensitivity of the information.
12) Data Security
OCbyD uses reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
These measures may include password protection, access controls, secure third-party systems, multifactor authentication where available, and limited access to client information.
No website, email account, cloud platform, storage method, or internet transmission can be guaranteed completely secure. You share information electronically at your own risk.
If OCbyD becomes aware of a data incident requiring notification, affected individuals will be notified as required by applicable law.
13) Your Privacy Choices and Rights
Depending on your location and applicable law, you may have the right to:
• Request access to personal information held about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Request information about how your data is used or shared
• Withdraw consent when processing is based on consent
• Opt out of marketing communications
• Request a copy of certain information in a portable format
• Submit a privacy-related complaint
These rights may be subject to legal exceptions, identity verification, record-retention obligations, contractual requirements, and other limitations.
OCbyD may voluntarily honor reasonable access, correction, or deletion requests even when a particular privacy law does not legally apply.
To submit a request, email hello@ocbyd.com. OCbyD may request additional information to verify your identity before completing the request.
14) California Residents
California residents may have additional rights under applicable California privacy laws.
Not every California privacy law applies to every business. OCbyD will honor rights required by laws applicable to its operations and may voluntarily respond to reasonable privacy requests when those laws do not apply.
OCbyD does not sell personal information in exchange for money.
15) Children’s Privacy
The website and services are intended for adults and are not directed to children under 13.
OCbyD does not knowingly collect personal information directly from children under 13 through the website. If a parent or guardian believes a child has submitted personal information, please contact hello@ocbyd.com so the information can be reviewed and deleted when appropriate.
Information about household members provided by an adult client will be used only as reasonably necessary to provide the requested service.
16) Social Media and Third-Party Links
The website may include links to social-media platforms, payment services, scheduling tools, shops, directories, or other third-party websites.
OCbyD is not responsible for the privacy, security, content, or data practices of third parties. Visiting or interacting with those services is subject to their own policies and terms.
Information posted publicly on social media, review platforms, or public directories may be visible, copied, or shared by others. Please avoid posting private project details or sensitive information publicly.
17) Data Processing and Storage Locations
OCbyD and its service providers may process or store information in the United States or in other locations where their systems, personnel, or service providers operate.
By using the website or providing information, you understand that information may be transferred and processed outside your state or local jurisdiction, subject to applicable law and reasonable safeguards.
18) Do Not Track Signals
Some browsers offer “Do Not Track” settings. Because there is no universally accepted standard for responding to these signals, the website may not respond to every Do Not Track request.
You may manage cookies and tracking preferences through your browser settings and any consent tools made available on the website.
19) Changes to This Privacy Policy
OCbyD may update this Privacy Policy to reflect changes in services, technology, business practices, or legal requirements.
The revised policy will be posted on this page with an updated effective date or “Last Updated” date. Continued use of the website after an update means the revised policy will apply to information collected after the update, subject to applicable law.
20) Contact OCbyD
For questions, concerns, or privacy requests, contact:
OCbyD
Omnia & Clarity by Dafina
Email: hello@ocbyd.com
Website: https://ocbyd.com